CSR / CSR Captain
The CSR delivers great service by taking orders, making food, and keeping the store clean and organized.
The CSR Captain leads CSRs on shift by setting the pace for service, accuracy, and teamwork. Expected to train new personnel
Driver / Driver Captain
The Delivery Expert safely delivers orders on time while providing friendly service and supporting in-store operations & cleaning.
The Driver Captain guides the delivery team to meet service times, safety and operational standards, and is reponsible for training new drivers.
MIT (Manager In Training)
The Shift Lead runs successful shifts by managing people, product quality, and service standards.
The Assistant Manager Supports store operations by developing team members and helping drive sales and performance.
GMIT / Sr. GMIT
The General Manager in Training trains to lead a store by learning operations, people leadership, and business results.
The Senior General Manager in Training demonstrates readiness for GM by consistently executing strong leadership, team development, and consistent operational excellence.
GM
The General Manager leads the store by developing managers, driving results, and delivering great customer experiences.
Do-IT
The DO-it program helps to prepare high-performing managers to tackle a supervisory role. Here, managers will learn multi-store leadership by supporting General Managers and improving store performance.
DO
The Director of Operations leads multiple stores by coaching GMs, driving standards, and achieving business goals.
VP
The Vice President sets regional strategy and leads teams to drive growth, profitability, and brand excellence
Franchisee
The Franchisee owns the business, sets vision, and invests in people while growing the Domino’s brand.